Lead follow-up & inside sales

Answer WhatsApp listing questions, score the lead, and book viewings with Gemini

An n8n template by Muhammad Sami Ullah runs a WhatsApp Business assistant for real estate teams: it receives text or voice messages, transcribes voice with Google Gemini, looks up live property data in Airtable, qualifies the lead as hot, warm, or cold, checks Google Calendar before booking a viewing, logs the lead to Google Sheets, and notifies a human agent when escalation is needed.

At a glance

Tools used
n8nWhatsApp Business Cloud APIGoogle GeminiAirtableGoogle CalendarGoogle Sheets
Category
Lead follow-up & inside sales
Audience
agent, team lead, broker
Difficulty
Builder
Source
Qualify real estate WhatsApp leads with Gemini, Airtable and Google Calendar
Muhammad Sami Ullah · n8n template · Sep 16, 2026
First step
Import the n8n template, connect WhatsApp Business Cloud API and Gemini credentials, and point the Airtable Properties table at 3–5 real listings before activating outbound replies.

Compliance note: WhatsApp Business and local messaging rules apply. Send only to contacts who opted in, keep answers limited to approved listing facts, and escalate legal or fair-housing questions to a licensed agent.

Suggested prompt

Written by this directory, inspired by the source. Replace the [bracketed] parts.

You are a listing WhatsApp assistant for [brokerage] in [market].
Approved listing facts only (from Airtable): [address, beds, baths, price, status, showing notes].
Lead message: [paste].
1. Answer only with facts from the listing record. If the answer is not in the record, say you will have an agent confirm.
2. Ask one qualifying question (timeline, budget band, or financing status).
3. Classify the lead as hot, warm, or cold with a one-line reason.
4. If hot and they want a viewing, propose times only from this availability list: [calendar slots] and ask them to confirm one.
Never invent amenities, prices, or open times.

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